My Role & Process
I led the design for the NextGen EHR Web Application. My responsibilities included User Research & Ideation, Vision & Planning, as well as Design & Validation.
User Research & Ideation
I partnered with subject matter experts, doctors and nurses to understand their methodology, processes and workflows. This fact finding stage was extremely useful in gathering information and conceptualizing abstract ideas into features that spoke to the user’s motivations. Personas were created at this stage.
Vision & Planning
With features in hand, I worked with stakeholders using open card sorting as a way to group features into logical categories. App diagrams (sitemaps) and user flows were created once the categories were finalized. This helped communicate the vision of a task oriented application as well as emphasize the importance of the modular structure of the final EHR web application.
Design & Validation
I created high fidelity wireframes and prototypes throughout the lifecycle of this project to garner buy-in from executives and stakeholders. Doing so helped communicate visual and interaction design specifications to developers clearly.
UX Deliverables
Final Designs
